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Knowledge base

• Load Management

  • Live Loads
  • How to Properly Add a Split Trip for Dispatcher Pay
  • How to Know if a Driver Has Confirmed a Trip
  • How to Correct the Last Location of a Load
  • How to Send Load Updates to Your Broker
  • How Private and Public Notes Work on a Load

  See all 46 articles

• Accounting

  • How To Add Fuel/Toll Transactions In A Driver Statement
  • Create Invoice Batch
  • Edit/Undo Invoice Batch
  • Create Salary Batch
  • How to create bills manually
  • Audit of invoices

  See all 42 articles

• Bills Management

  • All Transactions Report In Bills

• Salary settlement

  • All Transactions Report In Salary
  • Transactions Report In Salary
  • How To Send Salary To QuickBooks Payroll
  • How To Add Comments Inside a Driver Statetment
  • How To Add Notes To Salary Settlement
  • How To View Who Deleted Statements in Salary Batch

  See all 10 articles

• Invoicing

  • How To Send Invoices To QuickBooks
  • How To Use The New Factoring Email Flow
  • How to Create an Invoice Note
  • How to Use Billing Email While Invoicing
  • Explaining Invoice Batch Statuses

• Reporting & Dashboards

  • Dispatch Report
  • Custom Reports - A Guide
  • Ready reports
  • Overview
  • IFTA reports
  • Weekly Net profit Reports

  See all 13 articles

• Customer Management

  • How To Add Warnings & Block a Customer
  • How to Prevent Duplicate Customers Using the Customer ID/MC Requirement
  • How To Add Credit Score For Customers
  • How to Create Truck Owners/Contractors
  • How to Create New Vendors of Different Types
  • Create new customer/broker

  See all 13 articles

• Fleet Management

  • How To View Warnings For Drivers/ Trucks/ Trailers
  • Maintenance Report
  • Fleet Board
  • How to Create An Inspection Form
  • Create new truck
  • Create New Trailer

  See all 16 articles

• HR Management

  • How To Convert An Employee to A Dispatcher
  • How To Resend Log In Credentials
  • How to Set-Up the Payment Tariff for Dispatchers
  • Create new driver
  • Edit driver information
  • Change driver's assigned truck

  See all 23 articles

• Driver Mobile App

  • How Drivers View Inspections in the DT Driver - Mobile App
  • Driver Requesting Reimbursement - DT Driver Mobile App
  • Mobile app videos
  • Driver mobile app overview
  • Load workflow
  • What happens if you cannot turn on location service in mobile app?

  See all 8 articles

• Settings

  • Default Configurations
  • Tag Management
  • How To Hide Broker's Details On E-Rate Con
  • Adding a Company Logo To Settlements & Invoices
  • How To Add a New MC In Datatruck
  • How To Upload Documents For MC Number

  See all 44 articles

• Integrations - Telematics and ELD Integrations

  • Samsara Integration

• Integrations - Factoring integrations

  • AFS Factoring Integration
  • Loves Factoring Integration
  • Tru Funding Factoring Integration

• General Settings

  • Filtering by MC Company in Datatruck
  • Managing Your Tasks from Profile View
  • Turning On Dark Mode
  • How To Expand Columns
  • How To Set The Start Of The Week
  • How to Show or Hide Truck and Trailer Documents On Mobile

  See all 8 articles

• Money Code Integrations

  • How To Create Money Code/E-check

• Toll Integrations

  • How To Assign Toll Tag To a Driver/Truck
  • How To Bulk Upload Toll Tags

• Fuel Integrations

  • How To Assign Fuel Card To Driver/Truck
  • QuikQ Fuel Integration
  • Pilot Fuel Integration
  • How To Bulk Upload Fuel Cards
  • Managing Fuel Card-Only Transactions in the System
  • TCS Fuel Integration

  See all 7 articles

• Integrations & Transactions

  • How To Create A New Template For Uploading Your Transactions?
  • Fuel integrations overview
  • Toll integrations
  • Fuel and Toll Import from excel file
  • EZ Pass Integration
  • Reliable ELD Integration

  See all 8 articles

• Planning Board & Map

  • 3 Places Where Telematics Integration Reflects In DataTruck
  • Dispatch Board in Grid View
  • Map
  • Dispatch Board in Calendar View
  • Covered Drivers status
  • Dispatch Board

• Planning Board &

  • How To Group Loads By Drivers & Dispatchers In Planning Board & Dispatch Board

• FAQs & System Requirements

  • How To Delete a Document Folder On DataTruck
  • How to Bulk Upload Documents
  • FAQ
  • General Overview
  • Different Time Concepts in Datatruck

• App Marketplace

  • DT Express Mobile App For Users
  • Initial Setup – AI Updater

• Safety

  • How The Safety Board Works
  • Safety Overview
  • Creating Safety Tasks Using TruckGPT
  • Safety Task Types in Datatruck
  • Document Expirations
  • Safety deductions

  See all 7 articles

• Getting Started

  • How To Submit A Feature Request
  • Getting started
  • Update, Cancel, pause, or change a subscription on Datatruck

• Weekly Updates

  • Datatruck New Releases 06/20/2025