Keeping your toll transactions up to date is essential for accurate billing and reporting. While the system typically auto-syncs transactions from your toll provider, there may be times when you need to sync them manually. This guide walks you through the steps.
 

Manual Syncing of Toll Transactions

If your toll transactions are not appearing automatically, you can manually sync them by following the steps below:

Step 1: Navigate to the Tolls Integration

1. Go to Integrations in the left-side menu.

2. Select Tolls.

3. Click on Transactions.
   
   

Step 2: Start the Sync Process

1. Click the Sync button at the top right.

2. Choose the MC Number associated with the toll transactions.

3. Select the Company.

4. Set the Date Range for which you want to pull transactions.

Step 3: Submit the Sync Request

Once all fields are selected, click Submit to begin the manual sync.
The system will retrieve the toll transactions within the date range you specified.

When to Use Manual Sync

Manual syncing is helpful when:

• Transactions are not auto-syncing from your toll provider

• You want to sync transactions for a specific date range

• You need to validate that all toll data has been captured correctly

We hope this article was helpful. However, if you have any further questions, please don't hesitate to reach out to our Live Support.

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