Macy Williams
Activity overview
Latest activity by Macy Williams
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Macy Williams created an article,
Missing Fuel Transactions — Troubleshooting
If fuel transactions aren't showing up for a truck or driver, the cause is usually one of the issues below. Integration Is Not Set Up CorrectlyWhat it means: Datatruck pulls fuel data from your fue...
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Macy Williams created an article,
Money Code — Creation & Troubleshooting
Money Codes are funds issued through EFS that can be sent directly to a driver or payee for immediate use. Transactions are tracked in Datatruck with details like amount, payee, MC number, and fees...
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Macy Williams created an article,
Unable To Create Driver — Troubleshooting
If a driver profile fails to save, the cause is usually one of the issues below. "Invalid Phone Number Format"What it means: The contact number entered doesn't match a valid phone number format.How...
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Macy Williams created an article,
Unable to Add Trip to Settlement — Troubleshooting
If a trip won't add to a driver's salary batch, the cause is usually one of the issues below. Trip Is In-Transit, Not DeliveredWhat it means: By default, only delivered trips can be added to a sett...
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Macy Williams created an article,
Unable To Dispatch a Load — Troubleshooting
Unable to Dispatch a Load — TroubleshootingWhat This CoversIf a load cannot be dispatched, the cause is usually one of the issues below. Missing Load IDThe Load ID is a required field. If it's blan...
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Macy Williams created an article,
Unable To Create Load — Troubleshooting
If a load fails to save, the cause is usually one of the issues below. "Load ID Already Exists" / Duplication RestrictionWhat it means: Datatruck has a configuration that restricts creating loads w...
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Macy Williams created an article,
Profit By Driver Report
The Profit by Driver report shows how much revenue, cost, and gross income each driver generated over a selected period. It helps you evaluate individual driver performance, compare margins across ...
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Macy Williams created an article,
Profit By Customer Report
The Profit by Customer report shows how much revenue, cost, and gross income each broker or shipper generated over a selected period. It helps you identify your most profitable customers, spot low-...
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Macy Williams created an article,
Profit by Unit Report
The Profit by Unit report shows how much revenue, cost, and gross income each truck generated over a selected period. It helps you identify which units are performing well, which are underperformin...
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Macy Williams created an article,
Datatruck Working Slow — Troubleshooting
If Datatruck feels slow, freezes, or takes a long time to load, the cause is usually local to your browser or network rather than an issue with Datatruck itself. Work through the steps below in ord...
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