Help Center

Knowledge base

• Load Management

  • How Load Builder Works (New Creation Flow)
  • How To Import Amazon Loads (New Creation Flow)
  • How To Create Load Manually (New Creation Flow)
  • How To Use The AI Prompt while creating Load (New Creation Flow)
  • How To Create Load Using Truck GPT (New Creation Flow)
  • How To Edit a Load Using TruckGPT

  See all 74 articles

• Accounting

  • How To Create Credit Memo For Invoices & Bills
  • How To Display Both Pick-Up & Delivery Time On Statements
  • How To Customize E-Rate Con
  • How To Add Fuel/Toll Transactions In A Driver Statement
  • Create Invoice Batch
  • How To Create A Salary Batch

  See all 44 articles

• Bills Management

  • How To Upload Lease Truck Invoice
  • How To Add Detention/Charges To Vendor Statement
  • 1099 Report for Vendors (Truck Owners)
  • Bill Batch PDF Without RPM
  • How Truck Scheduled Payments Reflect on Vendor Statements
  • How To Create Scheduled Payments for Vendors

  See all 10 articles

• Salary settlement

  • How To Recalculate Trips Inside a Driver Statement
  • How To Create Hourly Pay For Drivers
  • How to Add an Expired Recurring Charge to a Driver Statement
  • How To Edit The Scheduled Deductions
  • How To Change Check-Date on Statements
  • How to Add In-Transit Loads in Driver Salary

  See all 16 articles

• Invoicing

  • How To Create & Use an Alias Email
  • How To Add Detention to a Load That Was Sent to Factoring
  • How to Set Term Days for Customers
  • How To Manage Invoice Follow-Ups with Watchdogs
  • How to Automatically Attach Documents and Commercial Invoices in Factoring
  • How To Send Revised Rate-Con (Invoice)

  See all 14 articles

• Reporting & Dashboards

  • How to Generate a Motive IFTA Report
  • How to Generate a Samsara IFTA Report
  • All Deduction Report
  • How To Add No Gross Trucks To Financial Reports
  • How To Get 1099 Report
  • Check How Long a Truck Has Been Idle

  See all 20 articles

• Customer Management

  • How To Add Warnings & Block a Customer/Broker
  • How to Prevent Duplicate Customers Using the Customer ID/MC Requirement
  • How To Add Credit Score For Customers
  • How to Create Truck Owners/Contractors
  • How to Create New Vendors of Different Types
  • How To Create New Customer (broker)

  See all 12 articles

• Fleet Management

  • How To Create Scheduled Truck/Trailer Tasks
  • How To Add Trailer Finances
  • Managing Truck and Trailer Documents: Show/Hide and Enable Mobile Upload
  • Trailer Safety Task List
  • Truck Safety Task List
  • Inspection List For Trailers

  See all 35 articles

• HR Management

  • Vacation Board
  • How to Set Up a Driver’s Phone Number for Messaging
  • How to Set the Payment Percentage for Co-Drivers
  • How to Add a Driver’s Bank Details
  • How To Add Past YTD Driver Earnings in Datatruck
  • How To Assign An Asset To a Driver

  See all 36 articles

• Settings

  • How To Create Prefixes
  • Datatruck Integrations Overview
  • How to Upload Money Codes to QuickBooks (QBO)
  • How to Upload Tolls to QuickBooks (QBO)
  • How To Generate Fuel Report For Quickbooks (QBO)
  • QuickBook (QBO) Classes Mapping

  See all 65 articles

• Integrations - TMS Integrations

  • EDI Setup and Sending Invoices via EDI
  • How To Integrate With Chase
  • How To Create Money Code/E-check

• Integrations - Telematics and ELD Integrations

  • ProLogs ELD Integration
  • How To Sync/Update Telematics
  • Reliable ELD Integration
  • Truckford ELD Integration
  • US Power ELD Integration
  • Verizon Connect Integration

  See all 7 articles

• Integrations - Toll Integrations

  • How To Set Prepass API Integration
  • How To Sync Toll Transactions
  • How To Delete Toll Tags
  • How To Assign Toll Tag To a Driver/Truck
  • How To Bulk Upload Toll Tags
  • Toll integrations

• Integrations - Factoring Integrations

  • E-Capital Factoring Integration
  • How to Add the Triumph Integration via Self-Registration
  • JD Factors Integration
  • ProFunding Factoring Integration
  • AFS Factoring Integration
  • Loves Factoring Integration

  See all 7 articles

• Integrations - Fuel Integrations

  • Comdata Fuel Integration
  • How AI Smart Assign Works in Fuel Section
  • How to Use the Self-Service Integrations Feature in the Relay Portal
  • Loves Fuel Integration
  • How To Add Policies In Relay Integration
  • CAT Scale Integration

  See all 23 articles

• Planning Board & Map

  • Layer View & Static View In Dispatch Board 2.0
  • Dispatch Board – Display Loads by Pick-Up or Delivery Time
  • How To Group Loads By Drivers & Dispatchers In Planning Board & Dispatch Board
  • 3 Places Where Telematics Integration Reflects In DataTruck
  • Dispatch Board in Grid View
  • Map

  See all 9 articles

• FAQs & System Requirements

  • Renewed Notification Centre
  • Datatruck New Releases 04/02/2026
  • How To Apply Multiple Filters
  • How to Write to Live Support
  • Notification Set-Up For Dispatchers
  • How To Update/Change Company Logo

  See all 27 articles

• Safety

  • How To Create Claims
  • How The Safety Board Works
  • Safety Overview
  • Creating Safety Tasks Using TruckGPT
  • Safety Task Types in Datatruck
  • Safety deductions

  See all 7 articles

• AI Updater

  • AI Dispatcher
  • AI Email Templates and Their Use Cases (6 Templates)
  • How to Activate AI Email Updates
  • Geofencing with AI Updater
  • AI POD & BOL Verification
  • How to View Delay Reports

  See all 10 articles

• App Marketplace

  • Integrating AI Dispatcher with DAT Loadboard
  • DT Express Mobile App For Users

• Driver Mobile App

  • How To Upload Paperwork On DT Driver App
  • How General Chat Works
  • Temperature Feature in the DT Drivers App
  • How Drivers View Inspections in the DT Driver - Mobile App
  • Driver Requesting Reimbursement - DT Driver Mobile App
  • Mobile app videos

  See all 11 articles

• Weekly Updates

  • Datatruck New Releases 29/04/2026
  • Datatruck New Releases 04/20/2026
  • Datatruck New Releases 04/02/2026
  • Datatruck New Releases 01/30/2026
  • Datatruck New Releases 01/16/2026
  • Datatruck New Releases 12/09/2025

  See all 15 articles