Help Center

Knowledge base

• Load Management

  • Accessorials FAQ
  • Customer Not Found in Load Creation - Troubleshooting
  • How Load Builder Works (New Creation Flow)
  • How To Import Amazon Loads (New Creation Flow)
  • How To Create Load Manually (New Creation Flow)
  • How To Use The AI Prompt while creating Load (New Creation Flow)

  See all 77 articles

• Bills Management

  • How to Create a Bills Batch FAQ
  • How To Upload Lease Truck Invoice
  • How To Add Detention/Charges To Vendor Statement
  • 1099 Report for Vendors (Truck Owners)
  • Bill Batch PDF Without RPM
  • How Truck Scheduled Payments Reflect on Vendor Statements

  See all 14 articles

• Salary Settlements

  • How To Create Driver Statement
  • How To Recalculate Trips Inside a Driver Statement
  • How To Create Hourly Pay For Drivers
  • How to Add an Expired Recurring Charge to a Driver Statement
  • How To Edit The Scheduled Deductions
  • How To Change Check-Date on Statements

  See all 42 articles

• Invoicing

  • How To Create & Use an Alias Email
  • How To Add Detention to a Load That Was Sent to Factoring
  • How to Set Term Days for Customers
  • How To Create Credit Memo For Invoices & Bills
  • How To Manage Invoice Follow-Ups with Watchdogs
  • How to Automatically Attach Documents and Commercial Invoices in Factoring

  See all 24 articles

• Reporting & Dashboards

  • Profit By Driver Report
  • Profit By Customer Report
  • Profit by Unit Report
  • How to Generate a Motive IFTA Report
  • How to Generate a Samsara IFTA Report
  • All Deduction Report

  See all 21 articles

• Customer Management

  • How To Add Warnings & Block a Customer/Broker
  • How to Prevent Duplicate Customers Using the Customer ID/MC Requirement
  • How To Add Credit Score For Customers
  • How to Create Truck Owners/Contractors
  • How to Create Vendors of Different Types
  • How To Create New Customer (broker)

  See all 9 articles

• Fleet Management

  • Unable to Create Truck — Troubleshooting
  • Truck Not Syncing — Troubleshooting
  • How To Upload Truck/Trailer Documents
  • How To Create Scheduled Truck/Trailer Tasks
  • How To Add Trailer Finances
  • Managing Truck and Trailer Documents: Show/Hide and Enable Mobile Upload

  See all 38 articles

• HR Management

  • Vacation Board
  • How to Set Up a Driver’s Phone Number for Messaging
  • How to Set the Payment Percentage for Co-Drivers
  • How to Add a Driver’s Bank Details
  • How To Add Past YTD Driver Earnings in Datatruck
  • How To Assign An Asset To a Driver

  See all 34 articles

• Settings

  • How To Create Prefixes
  • How to Upload Money Codes to QuickBooks (QBO)
  • How to Upload Tolls to QuickBooks (QBO)
  • How To Generate Fuel Report For Quickbooks (QBO)
  • QuickBook (QBO) Classes Mapping
  • QuickBooks (QBO) Driver Salary Mapping

  See all 42 articles

• Integrations - Telematics and ELD Integrations

  • ProLogs ELD Integration
  • How To Sync/Update Telematics
  • Reliable ELD Integration
  • Truckford ELD Integration
  • US Power ELD Integration
  • Verizon Connect Integration

  See all 10 articles

• Integrations - Toll Integrations

  • How To Set Prepass API Integration
  • How To Sync Toll Transactions
  • How To Delete Toll Tags
  • How To Assign Toll Tag To a Driver/Truck
  • How To Bulk Upload Toll Tags
  • Prepass Toll Integration

  See all 8 articles

• Integrations - Factoring Integrations

  • E-Capital Factoring Integration
  • How to Add the Triumph Integration via Self-Registration
  • JD Factors Integration
  • ProFunding Factoring Integration
  • AFS Factoring Integration
  • Loves Factoring Integration

  See all 16 articles

• Integrations - Fuel Integrations

  • Comdata Fuel Integration
  • How AI Smart Assign Works in Fuel Section
  • How to Use the Self-Service Integrations Feature in the Relay Portal
  • Loves Fuel Integration
  • How To Add Policies In Relay Integration
  • CAT Scale Integration

  See all 24 articles

• Planning Board & Map

  • Layer View & Static View In Dispatch Board 2.0
  • Dispatch Board – Display Loads by Pick-Up or Delivery Time
  • How To Group Loads By Drivers & Dispatchers In Planning Board & Dispatch Board
  • 3 Places Where Telematics Integration Reflects In DataTruck
  • Map View — Driver & Fleet Locations
  • Covered Drivers Overview (Planning Calendar)

  See all 7 articles

• FAQs & System Requirements

  • Missing Fuel Transactions — Troubleshooting
  • Money Code — Creation & Troubleshooting
  • Unable To Create Driver — Troubleshooting
  • Unable to Add Trip to Settlement — Troubleshooting
  • Unable To Dispatch a Load — Troubleshooting
  • Unable To Create Load — Troubleshooting

  See all 45 articles

• Safety

  • Safety Compliance Tracking
  • How To Log a Roadside Inspection
  • How to Apply Safety Charges to Drivers/Vendors
  • How To Create Claims
  • How Safety Board Works
  • How To Create Safety Tasks Using TruckGPT

  See all 7 articles

• App Marketplace

  • Integrating AI Dispatcher with DAT Loadboard
  • AI Dispatcher
  • AI Email Templates and Their Use Cases (6 Templates)
  • How to Activate AI Email Updates
  • Geofencing with AI Updater
  • AI POD & BOL Verification

  See all 11 articles

• DT Driver Mobile App

  • How To Upload Paperwork On DT Driver App
  • How General Chat Works
  • Temperature Feature in the DT Drivers App
  • How Drivers View Inspections in the DT Driver - Mobile App
  • Driver Requesting Reimbursement - DT Driver Mobile App
  • DT Express Mobile App For Users

  See all 12 articles

• Weekly Updates

  • Datatruck New Releases 07/02/2026
  • Datatruck New Releases 29/04/2026
  • Datatruck New Releases 04/20/2026
  • Datatruck New Releases 04/02/2026
  • Datatruck New Releases 01/30/2026
  • Datatruck New Releases 01/16/2026

  See all 16 articles