Setting up your Datatruck account requires uploading your company, customer, fleet, and staff data into the system. The Customer Success team will help you bulk upload this information quickly once you provide it.
You can submit your data in any of the following formats: CSV, XLS, XLSX, TSV, JSON, or YAML. Any spreadsheet with labeled columns works, the team will clean and format the data to ensure a smooth transition.
Setup Checklist
Here is everything you need to get your account fully configured:
MC Company information
Customer / broker list
Truck information
Driver information
Dispatcher and staff information
Truck-to-driver assignments and payment tariffs
Each item is explained in detail below.
Step 1: Add Your MC Company Information
Datatruck supports companies with multiple MC numbers, all managed from one account.
To add your company, provide the following:
MC number
Company Name
USDOT
Company email address
Owner name
Company Phone Number
Complete Address
Company logo
This information is entered under Settings in the platform. You can also add multiple offices under the same MC number and separate load visibility by office or group.
Step 2: Import Your Customer List
Your customer list should include all brokers, shippers, and carriers you have previously worked with. This can be exported from your previous CRM, TMS, or spreadsheet.
Required fields:
Company name (mandatory)
Address
Optional but recommended fields:
address2, city, state, zip_code
billing_type, billing_address1, billing_address2
billing_city, billing_state, billing_zip_code
It's okay if your list doesn't have all fields — the Customer Success team will work with whatever you have.
Step 3: Import Your Truck Information
Truck data is required for fleet management and driver assignment.
Fields needed for bulk upload:
make
model
year
plate_number
unit_number
vin
Step 4: Import Your Driver Information
Driver data is required for load management and compliance tracking.
Fields needed for bulk upload:
first_name
last_name
birthdate
contact_number
email_address
driver_license_id
driver_license_state
driver_license_expiration
Step 5: Import Your Dispatcher and Employee Information
Employee data is required to set up user accounts and access roles in the system.
Fields needed to create users:
first_name
last_name
department
position
nickname
phone_number
email
access_role
Step 6: Assign Trucks to Drivers and Set Up Payment Tariffs
Once all data is imported, two final assignments are needed before the system is fully operational:
Truck-Driver Assignment Match each driver to their assigned truck. This is done from the HR Management or Fleet Management section.
Payment Tariff Assignment Each driver must be assigned a payment tariff so that salary calculations run automatically when loads are completed. This is configured in the Accounting section of the driver's profile.
We hope this article was helpful. However, if you have any further questions, please don't hesitate to reach out to our Live Support.
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