If a driver is currently unavailable, whether they’re busy or on leave, you can prevent dispatchers from assigning them to a load by unassigning either their truck and payment tariff, or just the payment tariff.

Steps to Mark a Driver as “Not Ready”

1. Open the Driver’s Profile
   Go to HR Management > Drivers, then click on the driver’s name to open their profile.
    

Unassign the Truck

• • Go to the Assignments section.

  • Find the Assigned Truck field and remove the truck.

  • Click Save.

Unassign the Payment Tariff

• • Go to the Accounting tab.

  • Remove the Payment Tariff.

  • Click Save.

Note: You need to remove the assigned truck and the payment tariff or only the payment tariff. Removing it will automatically set the driver’s status to Not Ready.



Once a driver is marked as Not Ready, the system will block any attempt to assign them to a new load. Dispatchers will receive an error message if they try to do so. As long as no payment tariff is assigned, the driver can’t be assigned to any load.

We hope this article was helpful. However, if you have any further questions, please don't hesitate to reach out to our Live Support.
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