Step 1 — Open the Dispatcher List

Go to HR Management > Users. You'll land on the Active Dispatchers tab. Click Create Dispatcher in the top right corner.

Step 2 — Fill In Personal Information

On the Main tab, complete the following:

Required: First Name, Last Name, Email Address

Employee Status defaults to Active — change only if needed

MC Numbers: assign which MC(s) this dispatcher works under by typing the company name in the field

Once all required fields are filled, click Submit Information in the top right corner to save the dispatcher profile.

Step 3 — Set Up Accounting (Payment Tariff)

Click the Accounting tab at the top of the profile.

Under Payment Tariff, select the dispatcher's tariff from the dropdown. This determines how the dispatcher is compensated and is used when generating dispatcher salary reports.

If the tariff was recently updated and needs to be applied to past loads, click Backtrack Calculation.

We hope this article was helpful. However, if you have any further questions, please don't hesitate to reach out to our Live Support.
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