There may be times when you need to update an employee’s role to a Dispatcher within the Datatruck platform. Follow these simple steps to make the change:

Navigate to HR Management

Go to HR Management > Users > Active Employees.

1. Open the Employee Profile
   Find and click on the profile of the employee whose role you want to update.
    
2. Change the Position
   In the profile, update the Position to Updater.
   
   
   
   
    
3. Save & Refresh
   Click Submit Information., then refresh the page to apply changes.
    
4. Convert to Dispatcher
   After refreshing, a new button will appear on the top right corner labeled Convert into Dispatcher.
   Click it, fill in the required information, and click Submit Information.
   
   
   
   
    
5. Check Active Dispatchers Tab
   Once submitted, the employee will now appear in the Active Dispatchers tab.
   
   
   We hope this article was helpful. However, if you have any further questions, please don't hesitate to reach out to our Live Support.