When an invoice batch is posted and sent to Factoring or your accounting system, each invoice in the batch shows a Sent mark.
Sometimes you need to adjust or remove one invoice from a batch and resend it separately — without re-sending the invoices that were already delivered. Here's how.
Steps
- Undo the batch. Open the three-dot menu at the top of the batch and click Undo. This unposts the batch, and the Sent mark on each invoice resets to Not Sent.
- Edit the batch. Use the three-dot menu on the invoice you need to change to delete it or make your edit.
- Mark the remaining invoices as sent, without emailing. Since the other invoices in the batch were already delivered, they don't need to go out again. Use the Mark as Sent but Do Not Email option so they're marked sent without triggering a new email to Factoring or the customer.
Once this is done, the remaining invoices stay marked as sent (without re-emailing), and the batch is complete.
We hope this article was helpful. However, if you have any further questions, please don't hesitate to reach out to our Live Support.
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