When splitting a trip between dispatchers, it's important to manually assign the correct dispatcher to each part to ensure accurate commission payouts. This process is not handled automatically by the system.
Steps to Set Up a Split Trip with Correct Dispatcher Pay:
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Split the Trip as Needed
Use the "Split Trip" option to divide the trip into two segments.
For more information, refer to this article: How To Split The Trip
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Manually Assign Dispatchers
Click on Trip Segment 1, then scroll to the Expenses section and click on Dispatcher Salary.
- Next, click Add Dispatcher, select the appropriate dispatcher from the side-list, and save.
You can further edit the amount accordingly by clicking on the 3 dots and selecting the edit button.
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Save Changes
This ensures that the correct person receives the commission by assigning the appropriate dispatcher, which helps guarantee accurate pay for their portion of the trip.
Please follow the same steps for Trip Segment 2.
In addition to that, your dispatcher can make these changes only if they have permissions to do so. You can give the access by navigating to Settings > User Management > User Permissions. Under the Accounting section, checkmark for Dispatcher Salary View to grant dispatchers access to add dispatcher pay for split trips.
We hope this article was helpful. However, if you have any further questions, please don't hesitate to reach out to our Live Support.
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