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Macy Williams

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Articles

Recent activity by Macy Williams

  • How To Check Empty Miles For A Driver

    How To Check Total Empty Miles:Please open the Datatruck desktop application and navigate to the Load Management section.In the Driver/Carrier column, please apply a filter to search for and select...

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  • Getting Started with Datatruck: Account Setup Checklist

     Setting up your Datatruck account requires uploading your company, customer, fleet, and staff data into the system. The Customer Success team will help you bulk upload this information quickly onc...

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  • Datatruck FAQs

    1. Is there any limit to allowed users at Datatruck?No, there is no limit to the number of users a company can add in the system. 2. How many motor carrier authorities can be used in one company pr...

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  • How To Manage Datatruck Subscription

    Follow these steps to add a Datatruck account to a subscription plan:Step 1: Open Subscription BillingGo to Settings.Select Subscription Billing.Click Manage Subscription.Step 2: Review Your Curren...

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  • How to Cancel Your Datatruck Subscription

    If you no longer need your Datatruck subscription, you can submit a cancellation request directly from the Subscription Billing page.Step 1: Open Subscription BillingGo to Settings.Select Subscript...

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  • How to Write to Live Support

    Live chat is the fastest way to get help. A support agent will respond in real time to troubleshoot issues, answer questions, and guide you through the platform.Hours: Monday – Friday, 7:00 AM – 7:...

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  • How To Submit A Feature Request

    Have a great idea or improvement suggestion for Datatruck? You can easily share it with our team by submitting a Feature Request. Here’s how:Step 1: Log InOpen the provided link to open Canny. http...

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  • How to Access Knowledge Base Articles on Datatruck

    Datatruck has a built-in knowledge base where you can find guides, FAQs, and step-by-step instructions for using the platform.How to Access ItClick the "?" icon in the top-right corner of the scree...

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  • How To Integrate With Datatruck

    If you are a third-party service provider interested in integrating your system with Datatruck, this article outlines everything you need to prepare and submit to get started. The Datatruck team wi...

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  • How To Change Your First & Last Name On Datatruck

    You can update your first and last name at any time directly from your profile settings in Datatruck. Changes take effect immediately after saving.Step 1: Go to Your ProfileClick your profile icon ...

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