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What happens if you cannot turn on location service in mobile app?

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Permanently deleted user
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What happens if you cannot turn on location service in mobile app?

 

When you install Datatruck mobile app and login, the app asks you permission to track location and please press “Allow while using the app” and “Allow to send Notifications”:

 

screenshot of log in page from our mobile app

 

screenshot of location allowance from our mobile app

 

 

In some situations and somehow, if you forget to do so, you might not be able to turn on locations:

 

 

screenshot of current loads list screenshot from our mobile app

 

In those situations, please go to your Settings page and Search Locations or Go to Privacy & Security and press Location Services:

 

screenshot of mobile settings

Go inside the locations, Make sure overall location services are on and find Datatruck Mobile app:

 

screenshot of mobile settings

 

 

screenshot of mobile settings

 

 

If you navigate there, you will see it says "Never":

 

screenshot of mobile settings

 

Please choose always or while using the app:

 

 

screenshot of mobile settings

Then you will be able to enable location sharing:

 

 

screenshot of enabled locations tab from our mobile app

 

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